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From the perspective of company development, having a certified management system – such as ISO 9001, ISO 14001, or ISO 27001 – can be a key factor driving growth and competitiveness. In this article, we will look at how the certification of management systems affects the pace of business development and what differences are noticeable between companies that decided to certify and those that did not.
Certification of Management Systems – Key to Success?
To begin with, it is worth understanding why companies decide to implement certified management systems. In many cases, it is about ensuring compliance with international standards or building credibility in the market. Certification is like a seal of quality, signaling to customers, business partners, and contractors that a company not only cares about quality or safety but also meets specific international standards.
Research conducted by the International Organization for Standardization (ISO) shows that companies with ISO 9001 certificates often experience higher growth rates, especially in the manufacturing and service sectors. For example, in the ISO report on global certification, it was highlighted that organizations that implemented quality management systems noted significant improvements in operational efficiency and customer satisfaction (ISO, 2022).
Certification helps not only in streamlining internal processes but also in opening new markets, especially where ISO is a condition for cooperation. Therefore, it is important to have well-written quality management system documentation according to ISO 9001. You can check our offer of ready-made documentation here.
What Do the Numbers Show?
According to research conducted by the British Standards Institution (BSI), companies that implemented certified management systems report an average revenue increase of 20% compared to companies that do not have such certificates. Moreover, these companies are also more likely to engage in innovation, have better compliance with legal regulations, and often achieve higher quality standards (BSI, 2021).
An example can be the manufacturing sector, where compliance with ISO 9001 standards is often a prerequisite for obtaining contracts from large clients. Research conducted by McKinsey & Company shows that companies with ISO 9001 certification have 15-20% higher customer satisfaction rates compared to companies without the certificate (McKinsey, 2020).
Furthermore, implementing ISO 14001, the environmental management standard, brings benefits in the form of reduced operational costs through better resource management, increasing the company’s competitiveness.
How Does It Look in Practice?
Companies without certified management systems may face a number of challenges. The lack of a formal system often means a lack of clearly defined processes, which can lead to chaos, errors, and resource waste. Many companies struggle with maintaining consistency in product or service quality, which in turn affects reputation and relationships with customers.
On the other hand, companies with certificates have developed and proven methods for managing quality, the environment, or information security. These systems not only provide better control over processes but also allow for their continuous improvement. An example can be IT companies that implemented ISO 27001, the information security management standard. Research shows that companies with this certificate are less likely to fall victim to cyberattacks because they have developed and regularly audited risk management processes.
In a report by PwC (2021), it was highlighted that companies with ISO information security certificates report 30% fewer data breach incidents.
Why Does It All Matter?
In summary, the certification of management systems, whether we are talking about quality, environment, or information security, is becoming a key element of growth and competitiveness for companies. As numerous reports show, companies with certificates often achieve better financial results, are more innovative, and more effective in building relationships with customers and business partners. Therefore, it is important to have a well-functioning management system. Check our offer for improving an existing management system
Lack of certification does not mean that a company will not succeed, but it can certainly limit its potential. On the other hand, companies that decide to implement certified management systems have a greater chance of growth and gaining a competitive advantage in an increasingly demanding market. We offer your company comprehensive implementation of a management system.
All the data cited in this article clearly indicate that certification is not just a formality but a real tool for increasing efficiency and profits. Contact us using the form available here, and we will help you not only implement a system that works but also one that truly brings benefits.
