It is commercial International Organization for Standardization, headquartered in Geneva. The organization issues globally applied standards that standardize both organizational and strictly technical aspects. Commonly, but incorrectly, when we say “ISO,” we mean the management system.

A management system is nothing more than a compass for your company – it points the direction, organizes actions, and ensures that everything operates according to plan. Thanks to it, everyone knows what to do, and the company moves forward, avoiding chaos and unnecessary obstacles.

An internal audit is a magnifying glass through which a company examines itself. It is essential for obtaining certification because it checks whether processes operate in accordance with requirements. Thanks to it, problems can be quickly detected before they become serious obstacles, and improvements can be implemented where they are most needed.

A supplier audit is a guarantee that you are working with partners who adhere to the standards you require. It allows you to assess whether suppliers meet your company’s requirements and minimizes risks related to quality, delays, or regulatory compliance. Thanks to it, you can be sure that you are choosing the best, and your supply chain operates smoothly.

Certification is proof that your company operates in accordance with recognized standards. It provides a competitive advantage, builds trust with customers and partners, and opens doors to new markets. It also confirms that internal processes are optimized and that the company meets legal and industry requirements.

Conducting an internal audit independently is possible, but it can be challenging. You need objectivity, a thorough understanding of the requirements, and the ability to spot non-conformities. External auditors often notice details that may be overlooked by the internal team, and their independence increases the credibility of the results – especially during certification.

Procedure or instruction? It’s like calling someone “boss” or “team leader.” A procedure says, “Conduct the experiment,” while an instruction adds, “and remember to wear safety glasses.” The level of detail in the method description differs, even though in both cases you aim for the same goal.

Standards typically indicate the need for documented information, but there is no requirement for it to be in paper form. You can have it in digital format, in the cloud, or even in a notebook – the important thing is that it is accessible if needed, not what it is recorded on!

In accordance with the requirements of ISO 19011, high-quality training can be provided by both experienced internal auditors and professional training companies. It is important that auditors are properly prepared for their role, which requires solid support from competent trainers!

You need your ISO system to be simple as possible but not simplier! It is crucial that the documents are appropriately tailored to the specifics of your organization. Best practices require that they are not just a formality, but genuinely support the achievement of the management system’s goals. After all, these documents will help you succeed and maintain the high quality of your services!

The implementation time depends on the size of the organization, the industry, and the purpose of the implementation. If obtaining certification quickly is important to you, the process can take from 1 to 2 months. However, if you want to build a comprehensive management system, it is worth preparing for at least six months of intensive work. It is crucial that the implementation is well thought out and tailored to the needs of your organization, which will allow you to achieve long-term benefits!

Generally, an internal audit can last from a few days to a few weeks. It is crucial that the audit is conducted thoroughly, not hastily, because the accuracy of the audit allows for the identification of areas for improvement and the implementation of effective changes in the management system!

The cost of implementing ISO can vary significantly depending on the size of the organization, the industry, and the purpose of the implementation. Expenses may include training, consultations, documentation development, and potential audits. Typically, the budget for implementation can range from a few to even several thousands.

Of course, from the beginning! But if you have no idea where that beginning lies, contact us. We will gladly help you start form the right path so that the implementation goes smoothly and without unnecessary twists and turns!